Ep 24: Should Dentists Be Using Online Scheduling?
Watch
Download Audio File
Subscribe, Rate & Share
Summary
In this episode, we examine Online Booking / Scheduling Apps for dentists. These are third-party platforms that allow patients to book appointments directly on a dental practice's calendar. Based on data analysis and client feedback, we analyze their pros and cons.
Note: Flow New Patient Marketing does not sell this service, so you can be sure we are giving you an unbiased opinion!
Pros of Online Booking Systems
- Ease of Action for Patients
- Simplifies the appointment booking process, increasing the likelihood of patients taking action.
- Immediate Booking Capability
- Patients can book appointments in real-time, reducing the chance of forgetting their intention to schedule.
- Preference of Younger Generations
- Younger generations prefer online interactions over phone conversations, making online booking more appealing.
- Cost Efficiency
- Reduces missed opportunities due to busy phone lines and allows for more appointments to be filled.
- 24/7 Availability
- Patients can book appointments outside of business hours, increasing convenience and accessibility.
Cons of Online Booking Systems
- Higher No-Show Rates
- Online bookings may lead to more no-shows compared to personal interactions with front desk staff.
- Loss of Schedule Control
- Some practitioners feel they lose control over their scheduling preferences and nuances.
- Reduced Human Interaction
- Less personal connection may hinder the development of long-term relationships with patients.
Client Spotlight:
Vibrant Smiles - Dentist in Mableton GA
Website: https://vibrantsmilesga.com
Google: https://g.co/kgs/9Z74VKL
Facebook: https://www.facebook.com/vibrantsmilesga
For 12+ years, Flow New Patient Marketing has had a simple mission… to bring you as many quality new patients as possible. We believe in ensuring that when a potential patient needs a provider, you are the one they find, choose, and set an appointment with. We Get You More *Profitable* New Patients!
- No long-term contracts.
- Our clients average an 8X return on investment.
- Personalized, non-corporate approach.
- 5-star reviewed.
Find us:
Website: https://newpatientsflow.com
Google: https://g.co/kgs/zqWTc5a
Facebook: https://www.facebook.com/newpatientsflow
Instagram: https://www.instagram.com/newpatientsflow/
